New Hire Onboard? Here’s What To Do Next.

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You’re pretty sure you’ve got this onboarding thing down.

You’ve been building your team slowly and intentionally; you know what each new hire needs in order to succeed.

Best practices manual? Check.
List of duties coupled with tutorials? Check.
Passwords to everything, ever? Check.

All those are wonderful! I raise my latte to you! But I bet you’re forgetting one very important thing.

Every business relationship is a RELATIONSHIP.

After working with hundreds of leaders, I’ve seen the same mistake again and again: saying hello to a new hire and then handing over all the assignments that have been piling up.

Inevitably, I start to hear how the “new hire” isn’t quite everything my client had hoped.  But there’s an important step missing in the onboarding process – setting clear working relationship expectations. No matter how well we prepare with logistics and checklists and passwords, issues are bound to crop up. We are, after all, working with humans, not robots.

Want to avoid new-hire disappointment? Start here.

1. Within a week of the person starting, have an in person or Skype meeting to talk about each of your working styles.

What if you sat down with each new hire and talked through both of your preferences and pet peeves, strengths and weaknesses before you handed over the pile of work? What if you were honest about your working style and the fact that you’d prefer one long email to fifteen short ones?

2. Share your vision for this position.

Are you hoping that this person will be a self-starter you hear from twice a month? Or would you like a hands-on, always-in-communication hire? What do you want to see in what they deliver for you and how they interact with you? They won’t know unless you tell them!

3. Create a two-way street of communication.

Be sure to take their needs into account! Ask them about THEIR communication preferences or things that drive them crazy when they have worked with others. It’s always better to know up front!

You can save yourself (and your team) time, money, and stress if you put the relationship back in your working relationships.

P.S. Want a step-by-step process and scripts that will help you navigate these conversations and relationship building? Check out my Make A Pact tool!

 

Originally posted on Susan Drumm – Leadership for Business Owners.

Susan Drumm

Susan Drumm spent over a decade teaching companies like L’Oreal, Viacom and Condé Nast how to lead their teams towards multi-million dollar growth. Now she uses those same leadership skills to help entrepreneurs grow their businesses to seven-figure success. Your success as an entrepreneur depends on your ability to hire, inspire and lead team. Follow @DrummLeadership on Twitter and get Susan’s free ebook on hiring your dream VA here.

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