5 Ways to be a Leader, Not a Manager

Like this on Facebook

Have you ever wondered about the difference between a manager and a leader?

Jennifer Hill has. Having held senior leadership positions with some top global financial institutions and in her current role as CFO for Global Banking and Global Markets with Bank of America, she’s learned a thing or two about what leadership is – and isn’t.

Jennifer recently packed many of those lessons into an enlightening five-minute kickoff keynote for my Poised for Leadership workshop in New York City.

How does she define leadership? “When I think about the qualities I admire most in leaders, three words come to mind,” she shared with thirty-five workshop participants. “They are responsibility, accountability, and decisiveness.”

Jennifer also stresses that we shouldn’t confuse leadership with management. “There is a big difference,” said Jennifer, who knows this from experience. “I have been led by some great people and I’d been micromanaged by some horrible people,” she admitted. Here are five lessons on leading, not managing, that Jennifer learned from the best leaders she has worked with.

1. Listen more and speak less.

Jennifer pointed out that being a good listener and hearing the thoughts and inspirations of others can help you, even when you’re the one in charge. And, she added “People feel good when they feel heard.”

2. Consensus is good but… direction and decisiveness create action.

Leading by consensus will rally a team around a common goal, but according to Jennifer, that alone is not enough to be a leader and create change. “Consensus is good but direction and decisiveness create action,” she emphasized. “You must guide consensus.”

3. Anyone can identify a problem. A leader is part of the solution.

“Leaders don’t sit around and complain about what’s wrong,” Jennifer said. They drive solutions. “They figure out how to make it right,” she added.

4. Apologize publicly and gloat privately.

True leaders don’t just praise publicly and criticize privately. They are also humble enough to apologize publicly and gloat privately.

“You don’t see leaders bragging about their success,” said Jennifer. “They talk about their team and their team’s contributions. And if they feel really good about themselves, they do it at home or with a close friend but not publicly.” A leader will apologize and take accountability their actions.

5. Give the hard message.

“It’s very easy to praise somebody. It’s easy to give somebody a raise or a good review.” It can be much harder, however, to have the tough conversations.

While admitting that this might sound like a harsh thing to say, Jennifer pointed out that not everyone does an outstanding job all the time. “You’ve got to tell them, and then you’ve got to move on,” she acknowledged.

The Takeaway

Her parting words for the group were filled with encouragement to strive to be a leader and not just a manager. “Learn to inspire and motivate as opposed to dictate,” she said in closing. “At the end of the day, good leaders often don’t do the work but they make you feel like they did.”

 

Jo Miller

A leading authority on women’s leadership, Jo Miller is a sought-after, dynamic, and engaging speaker, delivering more than 70 speaking presentations annually to audiences of up to 1,200 women. Her expertise lies in helping women lead, climb, and thrive in their corporate careers. Jo has traveled widely in Europe, North America, Asia Pacific, and the Middle East to deliver keynotes and teach workshops for women’s leadership conferences, women’s professional associations, and Fortune 1000 corporate women’s initiatives. Jo is founding editor of BeLeaderly.com. Learn more about her speaking engagements at www.JoMiller.net and follow @Jo_Miller on Twitter.

Recommended

Leaderly Quote: Find a need and take the lead.

In last month's webinar I had the pleasure of interviewing two amazing leaders, Nina Bhatti who is founder of Koko, Inc., and Rebecca Harris who ...

Leaderly Quote: Do less. Lead more.

As you prepare for the week ahead, here's a reminder that no matter what you're working on, you don't have to do it alone. Want ...

7 Ways To Lead Meetings Your Team Will Love

We’ve all been there. The meetings that run on endlessly, while verbose colleagues hold center stage and spout forth about the entire contents of their ...

Ready to lead?

We'll show you how!
Get email updates from Be Leaderly.

Our mission is to provide the career strategies that help you lead, climb and thrive as a rising woman of influence.

Four Types of Questions To Ask Your Mentor

Have conversations with your mentor gotten a bit repetitive lately? Perhaps you approached ...

5 Ways to be a Leader, Not a Manager

Have you ever wondered about the difference between a manager and a leader? ...

How to Shut Down a Colleague Who Takes Credit for Your Work

Has this ever happened to you? You’re in a meeting and the unthinkable ...

15 Songs for Your Leadership Playlist

It was one of those conference moments I’ll never forget: Carly Fiorina had ...

10 Killer Leadership Skills: The Great Differentiators?

Last week at Hallmark I hosted a couple gentlemen from a partner company. ...

6 Critical Missteps That Hurt Your Career Advancement

Let’s face it: it isn’t easy to break out and establish yourself as ...

Influencing Without Authority—Using Your Six Sources of Influence

I am in the difficult situation of being unofficial project lead, responsible for ...

4 Characteristics of Leaders Who Get Hired and Promoted

Imagine if you had the opportunity to sit down with a senior executive ...

Nine Qualities of Female Leaders Who Get Beyond the Glass Ceiling

I’m frequently asked to speak about women in law and specifically the issue ...

5 Things Women Leaders Should Stop Doing. TODAY.

Over the last couple years, I’ve had a front row seat to career ...

9 Traits of Exceptional Leaders

Truly great leaders are hard to come by, but it seems everyone thinks ...

8 Types of Courage for Aspiring Leaders

“The truth is that courage resides within you; you must simply decide to ...

11 Leadership Lessons Learned

Here are 11 lessons I’ve learned about leadership—mostly from much-admired colleagues, and just ...

How to Manage Former Peers

Let’s talk about a potentially awkward situation. You get a new role and ...

Emerging Leader Spotlight: Maria Stoica
Emerging Leader Spotlight: Maria Stoica

Every month we ask an emerging leader we admire to share what she is doing

Want to Become a Leader? First, Find Your Cause.
Want to Become a Leader? First, Find Your Cause.

“Never believe that a few caring people can’t change the world. For, indeed, that’s all

Leaderly Quote: Step out of your career comfort zone…
Leaderly Quote: Step out of your career comfort zone…

Step out of your career comfort zone and step into your greatness.

10 Questions for Mid-Year Reflection
10 Questions for Mid-Year Reflection

Is it just me… … or does it feel like the first half of the

Leaderly Quote: Companies need risk-takers and rule-breakers
Leaderly Quote: Companies need risk-takers and rule-breakers

“Every company is under fierce competition,” says Holly Meidl, Senior Vice President of the Healthcare

Why Are Female CEOs Out-Earning Male Peers?
Why Are Female CEOs Out-Earning Male Peers?

It’s well known that women are under-represented in C-suite leadership positions, but some fascinating statistics

How to Get Your Mojo Back When Your Confidence Is Knocked
How to Get Your Mojo Back When Your Confidence Is Knocked

There’s nothing worse than having your confidence knocked, and if it’s not dealt with quick

Five Steps for Revealing Hidden Career Opportunities
Five Steps for Revealing Hidden Career Opportunities

Some people have all the career luck. You know the ones I’m talking about: they

Leaderly Quote: Be a leader who develops leaders…
Leaderly Quote: Be a leader who develops leaders…

Don’t just be a leader. And don’t just be a leader who develops other leaders.

Top 5 Most-Read Articles this Month
Top 5 Most-Read Articles this Month

Here’s what other emerging leaders have been reading at BeLeaderly.com this month. Like any of

Three Ways To Transition from Doing to Leading
Three Ways To Transition from Doing to Leading

It’s possibly the toughest transition you’ll make in your career: the shift from doing to

Leaderly Quote: Don’t get bogged down in work…
Leaderly Quote: Don’t get bogged down in work…

In her article, Feeling Overwhelmed by Work? Go Back to Basics, Tara Jaye Frank writes:

Are Your Emails Killing or Boosting Your Reputation?
Are Your Emails Killing or Boosting Your Reputation?

Whether you like it or not, you are being judged every day by the people

Leaderly Quote: Persistence
Leaderly Quote: Persistence

“Don’t let your fire be fizzled out by the weight of the world,” says Chaka

Top 5 Most-Read Articles this Month

Here’s what other emerging leaders have been ...

Ask Jo: How can I thank my mentor?

Question: I have an incredible mentor. She ...

Teamwork is a Skill. It Takes Practice!

Everyone wants to lead, or be a ...

It’s Worth the Risk (I promise)

This is Sarah. She’s one of my ...

100 Qualities of a Leader

What are your leadership strengths? That’s a ...

Leaderly Quote: Great Leaders Know When to Step Aside

“Great leaders know when to step aside.” ...

Leaderly Quote: Mentors talk with you, sponsors talk about you.

“What’s the difference between mentors and sponsors?” ...

5 Ways We Act Small When We Don’t Mean To

Not long ago, I wrote an article ...

At Be Leaderly, our mission is a simple one: To provide proven career strategies that help you lead, climb, and thrive as a rising woman of influence. If you’re ready to lead, we’re here to support and inspire you.

Subscribe

captcha

PRIVACY

We will never share, rent, or sell your personal information or email address.
Copyright 2017, Be Leaderly